If you are a consumer, you can withdraw from the distance contract to purchase without giving any reason within 14 days. The right to cancel expires 14 days after the day you physically receive the goods.
However, the right to return does not apply for perfumes, cosmetics and toilet preparations, if they are in good quality.
All items returned must be unused, in the same condition as when received, and must have all tags, including original packaging materials.
To exercise the right to withdraw, you must inform us of your decision to cancel this contract by a clear statement by email support@woxxit.com.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the withdrawal period has expired.
If you withdraw this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than:
14 days after the day we receive back from you any goods supplied, or
14 days after the day you provide evidence that you have returned the goods, or
if there were no goods supplied, 14 days after the day on which we are informed about your decision to withdraw this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
If you have received goods in connection with the contract you shall send back the goods or hand them over to us Aludarių str. 4-75, LT-01113, Vilnius, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
